Collections & Debt Recovery Solution
Key Features
- Workflow-based modeling of actions, including exceptions handling
- Preparation and negotiation of binding agreements with third party collectors and legal agencies
- Legal action budget analysis and expenses management
- Rule-based case assignment to either internal or external legal agents
- Securitisation of additional debtor assets
- Monitoring of court proceeds and other legal actions - including auctions
- Capture, classification and approval of all relevant expenses
- Real time preparation of settlement invoices
- Agent performance evaluation
Benefits
- Seamless integration with third party systems for Credit Lines, Collaterals and Non-delinquent customer facilities
- A highly sophisticated ‘self-learning’ environment which facilitates the forecasting of future operational requirements
- Historical data, along with calculated metrics, measures the operational efficiency, advising on Capacity Planning and Financial KPI
