
Embracing the new reality. A Bank’s perspective
Περίληψη
In many instances, technology helps Banks to better address challenges and prepare for the future. However, available as it may be, it is common that technology is not always properly used.

Customer Experience & Omnichannel Transformation in uncertain times
Περίληψη
The impact of the coronavirus outbreak is affecting both financial markets and consumer behavior as never before. A major transformation in customer experience in 2020 and beyond is defining the new global market landscape.

Achieving Banking Success for the New Normal
Περίληψη
The global economy has greatly reshaped since last March, urging both consumers and businesses to adjust their behaviour, processes and operations to a new reality.

Ready for the Digital era in Treasury ?
Περίληψη
Amid the COVID-19 pandemic, the expanding role of the treasury function and the accelerated pace of innovation and technology, treasury officers are facing a new reality. This new landscape is urging them to reassess their risks and enhance their visibility getting prepared for multiple scenarios ensuring business continuity. It is therefore obvious that in such volatile times the role of treasury departments becomes even more crucial than ever.