Workflow-based modeling of actions, including exceptions handling
Preparation and negotiation of binding agreements with third party collectors and legal agencies
Legal action budget analysis and expenses management
Rule-based case assignment to either internal or external legal agents
Securitisation of additional debtor assets
Monitoring of court proceeds and other legal actions - including auctions
Capture, classification and approval of all relevant expenses
Real time preparation of settlement invoices
Agent performance evaluation
Seamless integration with third party systems for Credit Lines, Collaterals and Non-delinquent customer facilities.
A highly sophisticated ‘self-learning’ environment which facilitates the forecasting of future operational requirements
Historical data, along with calculated metrics, measures the operational efficiency, advising on Capacity Planning and Financial KPI.